To pay per month, select "per month" and proceed to check out. Initial month payment will be taken, and your item shipped. A direct debit will be set-up for proceeding months, or select "One Year" to pay for the full year in advance.
When moving around your house or garden, wear your pendant at all times, should you have an accident.
2. Press in emergency
If you do have an accident at home, press your pendant button immediately, to talk to a member of our team.
3. Talk to our team
Our team will talk to you, find out what has happened and the best way to help you, and dispatch the relevant services.
4. We take appropriate action
We’ll arrange for care to be provided as per your care plan or agreement, and if we’re unable to make contact, we’ll escalate to emergency services.
OurPromise
FREE DEMONSTRATIONS NO HIDDEN FEES NO ONE-OFF CHARGES
Prices displayed above do not include VAT as 95% of our customers are VAT exempt.
OurFAQs
Do I need internet? Does your service need a landline?
Our alarms do not require internet or landline connections, our main base units operate on multi roaming sim connectivity.
What happens when I press my pendant or ask for help on my base unit?
No – all of our packages are flexible monthly contracts with no fixed terms.
Is there a one off installation fee?
No – we do not have any installation or hidden fees.
Will my equipment work if there is a power cut?
Our base unit is capable running solely off its battery pack for 40 hours. Automatically rechargeable in under 24 hours. Our unit reports low battery at approximately 20% of capacity remaining as well as reporting om missing or non-functional battery pack.
How many emergency contacts should I have and do you require a minimum amount?
We advise that you have between 2 and 5 emergency contacts when completing your customer form.
If you have fewer than 2 or don’t have any we will still accept your order.
Do I pay VAT?
95% of our customers are VAT exempt. Find out more about VAT exemption.
